Upside Drinks logo
Upside Drinks logo

All articles

What is the expected delivery timeframe?Updated a month ago

We make every effort to fulfill orders as quickly as possible. Please allow 1 business day to process your order before shipping, followed by delivery lead times based on the destination.

Ontario & Québec: 1-2 Business Days
Rest of Canada: 5-7 Business Days
USA: 3-7 Business Days 

*WINTER SHIPPING DELAYS*

*CANADA: 

To keep your drinks from freezing, they are being shipped on special heated trucks that only leave on Mondays and Thursdays.

  • The Tracking: Your tracking will stay on "Label Created" for 3–7 business days. This is normal; it just means the truck is driving straight to the West Coast hub and hasn't been scanned locally yet.

  • The Wait: Expect a total of 6–10 business days for the whole trip.

  • The Final Step: You’ll get a real update once the package hits the Calgary warehouse for final delivery.

**US: 

  • Shipping Timeline: It will take about 10–14 days for your order to ship.

  • Tracking Gap: Once it ships, you’ll get a tracking number, but it won't show any movement for another 7–10 days while it crosses the border.

  • Why the wait? Updates only start appearing once the package hits the US warehouse.





Was this article helpful?
Yes
No