Why does my order show as delivered, but I can't find it?Updated 12 days ago

If your tracking information shows that your package was delivered, but you can't find it, do the following:

• Verify the shipping address of your order.
• Look for a notice of attempted delivery.
• Look around the delivery location for your package.
• See if someone else accepted the delivery, unless you have health or safety concerns about doing so.
• Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
• Wait 48 hours; in rare cases packages may say delivered up to 48 hours before arrival.
• If you haven't received your package within 30 days of expected delivery, please contact us and we'll do everything we can to help.